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Training Fields

The training activities listed within this field aim at upgrading trainee’s technical knowledge and behavioral and practical skills needed to ideally apply the modern world-class best practices within their posts’. Those trainings will enrich and increase trainees’ efficiency and professionality when dealing with issues related to relationships with internal and external customers’, excel in selling, reporting and presentations, promotion and marketing concepts and strategies and the best means of excellence in customer service and exceeding their expectations .

Developing Call Center and Customer Service Staff Skills

Developing Call Center and Customer Service Staff Skills

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12 Hours 17:00 - 20:00

خالد عليان Behavioral Skills

Effective Communication Skills & Emotional Intelligence

Effective Communication Skills & Emotional Intelligence

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12 Hours 17:00 - 20:00

ريا النابلسي Behavioral Skills

Positive Thinking and Managing Work Pressure

Positive Thinking and Managing Work Pressure

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6 Hours 17:00 - 20:00

خضر العباسي Behavioral Skills

Official Correspondences in Arabic Language

Official Correspondences in Arabic Language

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9 Hours 17:00 - 20:00

نورا النشاش Behavioral Skills

Banking Ethics and Corporate Governance

Banking Ethics and Corporate Governance

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6 Hours 17:00 - 20:00

مجد ابراهيم Behavioral Skills

(Customer Experience Management (CXM))

(Customer Experience Management (CXM))

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9 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Time Management and Crisis

Time Management and Crisis

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9 Hours 17:00 - 20:00

اسامة الناطور Behavioral Skills

Anger and Stress Management Skills

Anger and Stress Management Skills

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9 Hours 16:00 - 19:00

بيسان خضر Behavioral Skills

Anger and Stress Management Skills

Anger and Stress Management Skills

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9 Hours 17:00 - 20:00

خليل العتوم Behavioral Skills

Customer Behavior and Marketing Strategies

Customer Behavior and Marketing Strategies

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12 Hours 16:30 - 20:30

حمزة عبده Behavioral Skills