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Training Fields

The training activities listed within this field aim at upgrading trainee’s technical knowledge and behavioral and practical skills needed to ideally apply the modern world-class best practices within their posts’. Those trainings will enrich and increase trainees’ efficiency and professionality when dealing with issues related to relationships with internal and external customers’, excel in selling, reporting and presentations, promotion and marketing concepts and strategies and the best means of excellence in customer service and exceeding their expectations .

(Customer Experience Management (CXM))

(Customer Experience Management (CXM))

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9 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Banking Ethics and Corporate Governance

Banking Ethics and Corporate Governance

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6 Hours 17:00 - 20:00

ابراهيم الطعاني Behavioral Skills

Communication Skills and Remote Working

Communication Skills and Remote Working

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6 Hours 17:00 - 20:00

اسامة الناطور Behavioral Skills

Business Writing Skills

Business Writing Skills

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12 Hours 17:00 - 20:00

معتصم الصوالحة Behavioral Skills

Banking Ethics and Corporate Governance / Special for Capital Bank Employees

Banking Ethics and Corporate Governance / Special for Capital Bank Employees

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6 Hours 9:00 - 15:00

ابراهيم الطعاني Behavioral Skills

Excellence in Customer Service

Excellence in Customer Service

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9 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Basic Skills for Call Centers Staff

Basic Skills for Call Centers Staff

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6 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills