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Training Fields

The training activities listed within this field aim at upgrading trainee’s technical knowledge and behavioral and practical skills needed to ideally apply the modern world-class best practices within their posts’. Those trainings will enrich and increase trainees’ efficiency and professionality when dealing with issues related to relationships with internal and external customers’, excel in selling, reporting and presentations, promotion and marketing concepts and strategies and the best means of excellence in customer service and exceeding their expectations .

Positive Thinking and Managing Work Pressure

Positive Thinking and Managing Work Pressure

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6 Hours 17:00 - 20:00

خضر العباسي Behavioral Skills

Basic Skills for Call Centers Staff

Basic Skills for Call Centers Staff

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12 Hours 17:00 - 20:00

خالد عليان Behavioral Skills

Integrating Communication, Leadership and Team Work Skills

Integrating Communication, Leadership and Team Work Skills

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12 Hours 17:00 - 20:00

خليل العتوم Behavioral Skills

Fostering Initiatives and Employee Engagement

Fostering Initiatives and Employee Engagement

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9 Hours 17:00 - 20:00

فيصل الشلبي Behavioral Skills

Banking Ethics and Corporate Governance

Banking Ethics and Corporate Governance

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6 Hours 17:00 - 20:00

ضياء قطيش Behavioral Skills

(Customer Experience Management ) Special for Capital Bank Employees

(Customer Experience Management ) Special for Capital Bank Employees

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9 Hours 9:00 - 15:30

صالح الكردي Behavioral Skills

Goal Achievement and Mindset Alignment

Goal Achievement and Mindset Alignment

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9 Hours 17:00 - 20:00

بيسان خضر Behavioral Skills

(Customer Experience Management (CXM))

(Customer Experience Management (CXM))

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9 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Skills of Dealing with Customers

Skills of Dealing with Customers

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12 Hours 17:00 - 20:00

ليث عبدالهادي Behavioral Skills

Professional Administrative Skills for Executive Secretaries

Professional Administrative Skills for Executive Secretaries

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9 Hours 17:00 - 20:00

خليل العتوم Behavioral Skills