Skip to main content

Training Fields

The training activities listed within this field aim at upgrading trainee’s technical knowledge and behavioral and practical skills needed to ideally apply the modern world-class best practices within their posts’. Those trainings will enrich and increase trainees’ efficiency and professionality when dealing with issues related to relationships with internal and external customers’, excel in selling, reporting and presentations, promotion and marketing concepts and strategies and the best means of excellence in customer service and exceeding their expectations .

Skills of Dealing with Customers

Skills of Dealing with Customers

/

12 Hours 17:00 - 20:00

ليث عبدالهادي Behavioral Skills

Professional Administrative Skills for Executive Secretaries

Professional Administrative Skills for Executive Secretaries

/

9 Hours 17:00 - 20:00

خليل العتوم Behavioral Skills

Effective Communication Skills and the Art of Communicating with Others

Effective Communication Skills and the Art of Communicating with Others

/

9 Hours 17:00 - 20:00

بيسان خضر Behavioral Skills

Developing Call Center and Customer Service Staff Skills

Developing Call Center and Customer Service Staff Skills

/

9 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Communication and Presentation Skills

Communication and Presentation Skills

/

9 Hours 17:00 - 20:00

خليل العتوم Behavioral Skills

(Customer Experience Management (CXM))

(Customer Experience Management (CXM))

/

9 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Banking Ethics and Corporate Governance

Banking Ethics and Corporate Governance

/

6 Hours 17:00 - 20:00

ابراهيم الطعاني Behavioral Skills