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Customers Service Skills

Customers Service Skills

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5.50 Hours 17:00 - 19:45

صالح الكردي Behavioral Skills

Positive Thinking and Managing Work Pressure

Positive Thinking and Managing Work Pressure

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6 Hours 17:00 - 20:00

غدير احمد Behavioral Skills

Risk-Based Internal Audit Plan – RBIA

Risk-Based Internal Audit Plan – RBIA

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12 Hours 17:00 - 20:00

فادي أبوغوش Internal Auditing

Financial Consumer Protection and Managing Customer Complains

Financial Consumer Protection and Managing Customer Complains

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9 Hours 17:00 - 20:00

أنس الحراسيس Compliance

Auditing the Modern Treasury: Managing Risks in a Dynamic Banking Environment

Auditing the Modern Treasury: Managing Risks in a Dynamic Banking Environment

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14 Hours 17:00 - 20:30

الخير مكاوي Internal Auditing

Financial Crime Investigations and Tracing of Suspicious Funds

Financial Crime Investigations and Tracing of Suspicious Funds

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12 Hours 17:00 - 20:00

علي عورتاني Compliance

Introduction to Banks’ Legislations

Introduction to Banks’ Legislations

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6 Hours 17:00 - 20:00

هاني ديراني Legal

Anger and Stress Management Skills

Anger and Stress Management Skills

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6 Hours 17:00 - 20:00

بيسان خضر Behavioral Skills

Foreign Account Tax Compliance Act – “FATCA”

Foreign Account Tax Compliance Act – “FATCA”

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7 Hours 17:00 - 20:30

ديما الكيالي Compliance

Basic Skills for Call Centers Staff

Basic Skills for Call Centers Staff

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9 Hours 17:00 - 20:00

خالد عليان Behavioral Skills