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Training Fields

The training activities listed within this field aim at upgrading trainee’s technical knowledge and behavioral and practical skills needed to ideally apply the modern world-class best practices within their posts’. Those trainings will enrich and increase trainees’ efficiency and professionality when dealing with issues related to relationships with internal and external customers’, excel in selling, reporting and presentations, promotion and marketing concepts and strategies and the best means of excellence in customer service and exceeding their expectations .

Basic Skills for Call Centers Staff

Basic Skills for Call Centers Staff

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9 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Change Management for Managers

Change Management for Managers

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7.5 Hours 16:30 - 19:00

حمزة عبده Behavioral Skills

Basic Skills for Call Centers Staff

Basic Skills for Call Centers Staff

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9 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Etiquette and Protocol

Etiquette and Protocol

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12 Hours 16:30 - 19:30

ريا النابلسي Behavioral Skills

Time Management for Managers

Time Management for Managers

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6 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills