تجاوز إلى المحتوى الرئيسي
Communication & Presentation Skills
Communication & Presentation Skills
التقييم
المدرب/ون
خليل العتوم
عدد الساعات
9
فترة الانعقاد
-
أيام النشاط التدريبي
الثلاثاء
الاربعاء
الخميس
التوقيت
17:00 - 20:00
تصنيفات النشاط التدريبي
المهارات السلوكية
لغة النشاط التدريبي
انجليزي
المنهجية
تفاعلي عن بعد
نوع التدريب
دورات قصيرة
اخر موعد للتسجيل
السعر للأردني
72 JOD
السعر لغير الأردني
135 US$
المخرجات

By the end of this training course, trainees will be able to :

-      Strategically plan their presentation based upon an audience analysis .

-      Apply verbal skills to capture and maintain audience interest .

-      Apply critical listening skills and respond confidently to questions.

-      Describe how effective non-verbal messages are communicated .

-      Effectively use memos, emails and reports for written communication .

-      Overcoming blocks - using mind maps for designing their power point presentation.

-      Utilize their speaking voice, tone, articulation, pitch and volume.

-      Speaking with energy .

-      Design and use appropriate visual aids to support their presentation.

-      Deliver and evaluate their presentation by reviewing a video of their presentation .

-      Apply a rigorous communication checklist for evaluating presentations .

الفئة المستهدفة

-      All employees have to develop their communication skills and communicate with clients  , customer service, call center.

-      Employees have willingness to work on leadership positions . 

المحتويات

-      Effective Communication:

-      The importance of self-awareness.

-      Preparation for a positive first impression.

-      Barriers to effective communication.

-      The conventional process model.

-      Communication purposes.

-      Business communication.


 

 

 

-      Effective emails, memos.

-      Effective Presentations and develop this skill.

-      Understanding your audience:

-      The power of deep listening.

-      Key communication skills.

-      Non -verbal communication.

-      Presenting reports and research.

-      Communication in meetings.

-      Presentation skills:

-      Your look, posture, gesture, eye contact.

-      Using tonal variety.

-      Speaking with energy.

-      Presenting your visuals.

-      Non-verbal communication.

-      Non-verbal communication also impacts on a presentation:

-      Tone of voice.

-      The look on the presenters face.

-      Posture.

-      Distance.

-      Eye contact

-      Gestures

-      The presenter’s body language relationship with the overall message.

-      Using the Voice (paralanguage):

-      Vocal quality.

-      Volume.

 

 

 

 

 

 

-      Pitch.

-      Rate of speech.

-      Accent.

-      Pauses.

-      Most people will respond to a voice that is:

-      Interesting.

-      Friendly.

-      Pleasant.

-      Natural.

-      Practical applications .

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