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Basic Skills for Call Centers Staff

Basic Skills for Call Centers Staff

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6 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Communication & Presentation Skills

Communication & Presentation Skills

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9 Hours 17:00 - 20:00

هديل الراعي Behavioral Skills

Managing and Measuring Team Performance

Managing and Measuring Team Performance

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10 Hours 9:00 - 14:00

خليل العتوم Management and Leadership

Effective Communication Skills and the Art of Communicating with Others

Effective Communication Skills and the Art of Communicating with Others

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12 Hours 17:00 - 20:00

ربى الناطور Behavioral Skills

Business Writing

Business Writing

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12 Hours 17:00 - 20:00

معتصم الصوالحة Behavioral Skills

Decisions Making and Crisis Management

Decisions Making and Crisis Management

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9 Hours 17:00 - 20:00

اسامة الناطور Management and Leadership

Strategic Agility in Talent Management

Strategic Agility in Talent Management

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12 Hours 17:00 - 20:00

- Management and Leadership

Credit Control and Non- Performing Loans Management

Credit Control and Non- Performing Loans Management

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10 Hours 17:00 - 19:30

فريد حرزالله Credit Control

Business Etiquette

Business Etiquette

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9 Hours 10:00 - 14:30

ريا النابلسي Behavioral Skills

Banking Ethics and Corporate Governance

Banking Ethics and Corporate Governance

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6 Hours 17:00 - 20:00

مجد ابراهيم Behavioral Skills

Business Etiquette (Special for Jordan Commercial Bank Employees)

Business Etiquette (Special for Jordan Commercial Bank Employees)

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4 Hours 10:00 - 14:00

خليل العتوم Behavioral Skills

Anger and Stress Management Skills

Anger and Stress Management Skills

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6 Hours 17:00 - 20:00

بيسان خضر Behavioral Skills