Outcomes
- Enable participants to practice proper body language to leave the right impression on those around them.
Target Group
- Team leaders and supervisors in banking and financial institutions.
- Bank branch mangers.
Contents
- Define body language.
- Understand the benefits and purpose of interpreting body language.
- Learn to interpret basic body language movements.
- Recognize common mistakes when interpreting body language.
- Understand your own body language and what you are communicating.
- Practice your body language skills.