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Competency-Based Behavioral Interview
Competency-Based Behavioral Interview
Training Activity Rate
Trainer/s
خليل العتوم
Training activity Hours
9
Training activity Date
-
Training Activity Days
Tuesday
Wednesday
Thursday
Start and End Time
17:00 - 20:00
Training Activity Classification
Human Resources
Course Language
English
Methodology
Blended
City
Amman
Type of Training
short courses
Deadline for registration
Price For Jordanian
72 JOD
Price For Non Jordanian
135 US$
Outcomes

By the end of this training course, trainees will be able to:

-          Identify the types of questions used to gain insight into the applicant.

-          Identify guidelines for conducting a productive interview based on competencies.

-          Identify the qualities to assess in determining a good candidate for hire.

Target Group

Any position related to:

-          Human Resources Management.

-          Talent Acquisition Management.

-          Recruitment & Selection unit.

-          Staffing team - HR professionals, hiring managers, or team leaders.

 

Contents

-          Introduction to Competency-Based Interviews:

-          What is CBBI?

-          Difference between traditional vs behavioral interviews.

-          Why competencies matter in hiring.

-          Overview of the STAR model (Situation, Task, Action, Result).

-          Understanding Competencies:

-          Definition of a competency.

 

 

 

 

 

 

 

 

 

-          Types of competencies:

-          Core (communication, teamwork, integrity).

-          Leadership (decision-making, strategic thinking).

-          Role-specific (technical, customer service).

-          Aligning competencies with job requirements.

-          Preparing for the Interview:

-          Conducting job analysis.

-          Defining key competencies for the role.

-          Writing effective behavioral interview questions.

-          Legal and ethical considerations.

-          The STAR Method:

-          Deep dive into STAR technique.

-          Examples of strong vs weak responses.

-          Coaching candidates during interviews (without leading).

-          Conducting the Interview:

-          Structuring the interview flow.

-          Probing and follow-up techniques.

-          Taking notes and behavioral evidence.

-          Managing bias and ensuring consistency.

 

 

 

 

 

 

-          Evaluation & Scoring:

-          Creating a competency-based rating scale.

-          Behavioral indicators and benchmarks.

-          Group calibration and panel interviews.

-          Making data-driven hiring decisions.

-          Practice and Roleplay:

-          Mock interviews using STAR-based questions.

-          Peer feedback and evaluation.

-          Real-time coaching and improvement tips.

-          Common Pitfalls & Best Practices:

-          Avoiding hypothetical or leading questions.

-          Managing time and candidate nerves.

-          Ensuring fairness and inclusion.

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