Outcomes
Know Your Customer & Its International Context
Understand the concept of Know Your Customer (KYC).
Define KYC and its importance.
Recognize the relationship between KYC and Anti-Money Laundering (AML).
Identify when KYC applies
Understand the international context of KYC, including the Financial Action Task Force (FATF), Basel Committee on Banking Supervision (BCBS), Wolfsberg Group, European Union, European Data Protection Act (GDPR), and the US Anti-Money Laundering Act (AMLA 2020).
Customer Onboarding Requirements
Learn about the requirements for individual accounts, including customer identification and verification, identifying the real beneficiary, and screening for politically exposed persons (PEPs).
Understand the KYC requirements for corporate accounts, including ultimate beneficial owners (UBOs) and changes in entity ownership.
Identify the specific considerations and vulnerabilities related to charities and non-profit organisations (NPOs).
Customer Tax Status (FATCA & CRS)
Understand what FATCA and CRS are.
Learn about the forms and self-certifications related to FATCA & CRS.
Conduct customer due diligence and reasonableness test.
Risk-Based Approach in Customer Due Diligence
Comprehend the concept of customer risk rating.
Understand the money laundering risk classifications and electronic AML risk rating.
Learn about risk-scoring models and customer/account overall risk assessment.
Account Opening Processes and Management
Identify account opening procedures, including decentralised and centralised approaches.
Understand KYC updates and accept instructions by fax or email.
Learn about opening non-face-to-face accounts, handling incomplete accounts, dormant accounts, and closure of accounts.
Online Customer Onboarding and Digital Identity
Understand the relationship between customer onboarding and digital identity.
Learn about the challenges, threats, and benefits of digital identity and online onboarding.
Explore a proposed mechanism for implementing online onboarding.
Target Group
Customer Service, Account Opening ,front liners and Back office staff in the following industries:
Banking Industry
Insurance and reinsurance Companies
Brokerage Firms
Leasing and Microfinance Companies
Lending Firms
Exchange Houses and Money Service Business
Workers in the supervisory authorities’ e.g:
Central Banks
Financial Sector Regulatory Authorities
Financial Intelligence Units FIUs
Tax Authorities
Related Ministries and government bodies
College-business graduates
Who are interested to work in the Banking and Finance Industry
General Goal
This program will provide you with the best learning experience about Know Your Customer.
Learn how to identify real beneficiaries, detect PEP customers, and Conduct due diligence on a risk-based approach, in addition to identifying the customer tax status (FATCA & CRS). Understand the customer risk rating process, account opening workflow, and how to design the smartest KYC applications.
Explore the newest technologies, including digital identity and online customer onboarding, and much more.
Contents
Chapter 1: Know Your Customer & Its International Context
Chapter 2: Customer Onboarding Requirements
Chapter 3: CUSTOMER TAX STATUS (FATCA & CRS)
Chapter 4: Risk-Based Approach in Customer Due Diligence
Chapter 5: Account opening processes and Management
Chapter 6: Online Customer Onboarding and Digital Identity