معهد الدراسات المصرفية

المملكة الأردنية الهاشمية

Business Writing


المحاضر تاريخ البداية تاريخ النهاية توقيت البداية توقيت النهاية مكان الانعقاد عدد الساعات سجّل الآن
محمد عبده محمد الفقير
2019-09-03 2019-09-05 16:30 20:30 عمان 12
سجّل الآن

(Objectives / الأهداف)

:

By the end of this training course , participants will able to :

-  Write business letters of all types in formal English language , and in a convincing and presentable style .

-  Deal with various situations and cases where they are required to write to other parties in correct and appropriate English , and to professionally deal with problems and complaints facing them in the work environment .


(Contents / المحتويات)

:

- Introduction to English grammar related to business writing .

- Structure and layout of a business  letter .

- Content and style of business  writing  .

- Types of business  letters , which include :

- Enquiries .

- Replies to enquiries .

- Quotations .

- Orders .

- Letters of complaints .

- Error adjustment and suggesting solutions .

- Exercises and cases on all the above-mentioned .



(Participants / المشاركون)

:

- Secretaries , office managers , marketing and sales officials , purchasing officers, customer care officials, and those whose jobs require communicating with others in English .