معهد الدراسات المصرفية

المملكة الأردنية الهاشمية

المراسلات باللغة الانجليزية (Business Writing)


المحاضر تاريخ البداية تاريخ النهاية توقيت البداية توقيت النهاية مكان الانعقاد عدد الساعات سجّل الآن
محمد عبده محمد الفقير
2018-08-06 2018-08-09 16:30 20:00 عمان 14

(Objectives / الأهداف)

:

- At the conclusion of the course , trainees should be able to write business letters of all types in formal English language , and in a convincing and presentable style .

- The course also aims at enhancing the knowledge of trainees in English as a world language for communications , especially in business fields .

- Trainees will be exposed to various situations and cases where they are required to write to other parties in correct and appropriate English , and to professionally deal with problems and complaints facing them in the work environment .


(Contents / المحتويات)

:

- Introduction to English grammar related to business writing .

- Structure and layout of a business  letter .

- Content and style of business  writing  .

- Types of business  letters , which include :

- Enquiries .

- Replies to enquiries .

- Quotations .

- Orders .

- Letters of complaints .

- Error adjustment and suggesting solutions .

- Exercises and cases on all the above-mentioned .



(Participants / المشاركون)

:

- Managers at all levels , secretaries , office managers , marketing and sales officials , purchasing officers, customer care officials, and those whose jobs require communicating with others in English .