معهد الدراسات المصرفية

المملكة الأردنية الهاشمية

المراسلات باللغة الانجليزية (Business Writing)


المحاضر تاريخ البداية تاريخ النهاية توقيت البداية توقيت النهاية مكان الانعقاد عدد الساعات سجّل الآن
2018-01-21 2018-01-24 16:30 20:00 عمان 14
سجّل الآن

(Objectives / الأهداف)

:

- At the conclusion of the course , trainees should be able to write business letters of all types in formal English language , and in a convincing and presentable style .

- The course also aims at enhancing the knowledge of trainees in English as a world language for communications , especially in business fields .

- Trainees will be exposed to various situations and cases where they are required to write to other parties in correct and appropriate English , and to professionally deal with problems and complaints facing them in the work environment .


(Contents / المحتويات)

:

- Introduction to English grammar related to business writing .

- Structure and layout of a business  letter .

- Content and style of business  writing  .

- Types of business  letters , which include :

- Enquiries .

- Replies to enquiries .

- Quotations .

- Orders .

- Letters of complaints .

- Error adjustment and suggesting solutions .

- Exercises and cases on all the above-mentioned .



(Participants / المشاركون)

:

- Managers at all levels , secretaries , office managers , marketing and sales officials , purchasing officers, customer care officials, and those whose jobs require communicating with others in English .