A- Brokers Training and Certification Program (2001-2008) :

A memorandum of understanding was signed in the year 2001 between the Institute of Banking Studies and Jordan Securities Commission to conduct "Brokers Training and Certification Program" and the Institute continued to held this program till the middle of 2008 .

B- Sustainable Microfinance Training Program (1999-2006)

This program was conducted since 1999 till the end of the year 2006 locally and regionally in cooperation with AMIR Program (previously) which was funded by USAID, and was attended by employees from different banks, governmental and nongovernmental institutions working in Jordan, Iraq, Egypt, Yemen, Lebanon, Syria, Palestine and Sudan.  

C- Training Courses on Electronic Cheques Clearing System:

These courses were held in cooperation with the Central Bank of Jordan and ProgressSoft Corporation during the period 12/3-24/5/2006.

      The number of the courses and their participants were:

       - (43) Courses .

       - (508) Participants .

D- English for Banking and Finance Program:

This program was held during the third quarter of 2008 at the Institute's premises in Amman with attendance of (9) trainees at the afternoons and in cooperation with the International Consulting and Training Network (ICTN) / Lebanon .

The program aimed at developing the communication skills in English language of the local banking and financial cadres .

The program consisted a preparatory course and advance course as follows:

• The Preparatory Course : consisted of two levels , each covering (50) training hours in the form of lectures and workshops at the Institute's premises .

• The Advanced Course : consisted of six levels in the form of work projects and self study sessions by the trainees using the materials and tools they were provided with and with no assigned lectures and the Institute .

F- Aptitude Exams 

In view of the Institute's persistent efforts to create trained and qualified banking and financial cadres who possess the necessary professional and technical skills to serve their institutions and raise the standard of the banking and financial sector, and to assume more effective role in performing their assigned tasks .

The Institute continued , during this year, conducting the aptitude exams on the posts of branch manager, operations manager, customer service, commercial services officer, credit officer, archives officer and teller, with participation of some of the banks in Jordan . Therefore , (251) employees had participated in such exams since 2004 till the end of 2008 .

The aptitude exam for branch manager focuses on the subjects regarding the branch operations with customers , the head office and competitors such as bank deposits, documentary credits, bills, transfers, bank guarantees, banking risks, the ethics of banking operations, and other subjects that any branch manager should have an in - depth and specialized knowledge about in their capacity as decision makers, signatories, and executive as well as managerial reference at their branches. The aptitude exams designed for operation managers, however, focuses on the employees' knowledge of bank accounting, bad debts, money laundering operations, deposits, documentary credits, transfers, bank guarantees , and verification of documents and delivery terms , in addition to the daily and periodical operations of the operation manager in his capacity as the executive person responsible for such operations in the bank branch. Whereas the aptitude exam for customer services officers measures the basic skills needed to cater for the demands and queries of customers in order to conserve the bank branch as a one banking services station .

The aptitude exam for commercial services officers cover the uniform rules and practices of documentary credits and their applications, verification of documents and delivery terms , SWIFT systems, accounting  entries, and the balance sheet accounts as these officers are considered specialized in implementing the commercial services of the bank . The aptitude exam of credit officers focuses on all aspects related to the credit operation and its procedures, associated risks, legal aspects, financial analysis and ratios, appropriations, credit follow up, bank collateral, failure forecasting and the ethics and conduct methods of the profession .

As regards the aptitude exam of archives officers and supporting services, this exam focuses on measuring the efficiency of these officers in managing the managers office , and doing the filing, internal correspondences, and the supporting administrative work, whereas the aptitude exam designed for the tellers focuses on their knowledge of the basic banking services offered to the banks customers, receipt of customer demands , cross rates, foreign currency exchange as well as bank fraud and forgery.

The aptitude exams which were held for the employees of some local banks have been very effective in helping these banks managements to fix the functions of the different jobs for which aptitude exams were design and to strengthen the weak points of the employees and highlight the strong ones, in addition to simplifying the planning process of the employees training needs, and using these exams as one of the indicators for vertical as well as horizontal promotion on one hand, and the progress of employees on the other hand. The concept of these exams also helped the employees to create a self drawing force and motivate them to develop themselves and implement more applications of their jobs functions.